Homepage GSFT
Facebook GSFT
Twitter GSFT

Homepage GSFT

Mailroom and Whistleblower Protection

Mailroom operation and document submission conditions

The address for the delivery of documents in analog form, which is also the address for the delivery of documents in digital form delivered on portable data storage devices:

Financial Market Guarantee System
Týn 639/1
110 00 Prague 1

Office hours:

Mon–Fri: 8:00–16:00

Electronic address of the mailroom:

info@gsft.cz

ID of data box:

zg86tq3

Acceptable portable data storage devices:

CD, DVD

Accepted data formats:

(1) Static text documents and static combined text and image documents

PDF/A-3 and higher; PDF/A, ISO 19005; PDF; TXT; RTF; DOC, a document in the text editor format of Microsoft Word version 6.0 and higher; DOCX, a document in the text editor format of Microsoft Word version 6.0 and higher; XLS/XLSX; ZFO (the ZFO data format is intended only for processing by technological data boxes)

(2) Static image documents

PNG, ISO/IEC 15948; TIF/TIFF, revision 6 - uncompressed; JPG/JPEG/JFIF, ISO/IEC 10918

(3) Dynamic image documents

MPEG-2, ISO/IEC 13818; MPEG-1, ISO/IEC 11172; MPEG-4, ISO/IEC 14496; GIF

(4) Audio documents

MPEG-1 Audio Layer II or MPEG-2 Audio Layer II (MP2); MPEG-1 Audio Layer III or MPEG-2 Audio Layer III (MP3); WAV, PCM

(5) Database

XML, where part of the transferred component in the XML data format is a description of its structure using an XML schema or Document Type Definition (DTD).

(6) The output data format for accounting records in electronic form, the content of which is an electronic invoice, is the Information System Document (ISDOC) data format version 5.2 and higher or a data format that is in accordance with the European standard for the semantic data model of the basic elements of electronic invoices and syntax according to European Parliament and Council Directive No. 2014/55/EU of April 16, 2014 on electronic invoicing in public procurement.

Consequences of document defects or procedure in the event of malicious code:

If the Guarantee System finds that the delivered document in analogue form is incomplete, illegible or does not meet the conditions for accepting documents, and is able to determine the sender of this document and the sender's contact details, it will notify the sender of the detected defect in the document and determine the next procedure for its removal. If the Guarantee System fails to remove the defect in the delivered document in cooperation with its sender, the Guarantee System does not process the document further. If the Guarantee System is unable to determine the sender of a delivered document that is incomplete, illegible or does not meet the conditions for accepting documents, and the contact details of the sender, it does not process the document further.

Similarly, the Guarantee System proceeds if it finds that the delivered document in digital form, including the data message it contains, is incomplete, cannot be displayed in a user-perceivable way, contains malicious code, is not in the data format in which the Guarantee System accepts documents in digital form , is not stored on a portable data storage device on which the Guarantee System accepts documents in digital form, if a portable data storage device is used to deliver the document, or does not meet the conditions for accepting documents published by the Guarantee System.

Notice Concerning Potential Unlawful Conduct within the Financial Market Guarantee System Pursuant to the Whistleblower Protection Act

A report of potential unlawful conduct within the meaning of Act No. 171/2023 Coll., on the Protection of Whistleblowers, as amended (hereinafter referred to as the “Act”), may be made where, in connection with your work or other similar activity for the Financial Market Guarantee System (hereinafter referred to as “FMGS”), you have become aware of conduct that has the characteristics of a criminal offence or regulatory offence, or that otherwise constitutes a breach of a legal regulation or a regulation of the European Union.

This includes, in addition to employment relationships, for example, self-employment or activities carried out on the basis of a contract between FMGS and its supplier. Depending on the circumstances, however, the acceptance of reports from other persons is not precluded.

Persons Authorised to Receive and Process Reports

In accordance with the Act, the receipt and processing of reports concerning potential unlawful conduct within FMGS is entrusted to Daniel Nový, alternatively if the primary contact person is unavailable Zuzana Suchá (hereinafter referred to as the “Competent Person”).

Methods of Submitting a Report

Reports concerning potential unlawful conduct within FMGS may, in accordance with the Act, be submitted in the following ways:

  • In Writing

By letter marked “Do Not Open – Whistleblower Protection – for the attention of the Competent Person” sent by post to the address:

Financial Market Guarantee System
Týn 639/1
110 00 Prague 1
Czech Republic

  • By Telephone

Tel.: +420 237 762 793, or alternatively if the primary contact number is unavailable +420 237 762 791

The telephone call will be recorded, or, if you do not consent to the making of an audio recording, FMGS will ensure that a written record is made that accurately reflects the substance of the report. In such a case, you will be given the opportunity to comment on the record. In the absence of the Competent Person, you may leave a message on the voicemail at the number provided.

  • In Person

You may arrange a personal meeting with the Competent Person via telephone at +420 237 762 793, or alternatively if the primary contact number is unavailable +420 237 762 791. An audio recording will be made of the meeting, or, if you do not consent to the recording, FMGS will ensure that a written record is made that accurately reflects the substance of the report. In such a case, you will be given the opportunity to comment on the record.

Reports may be submitted in Czech; by prior arrangement, they may also be submitted in another language.

The report must contain information enabling the identification of the whistleblower. FMGS is not obliged to accept or process anonymous reports; however, such reports may be considered if their content indicates serious unlawful conduct.

Time Limits for Notifying the Whistleblower of Measures Taken

FMGS shall acknowledge receipt of the report to the whistleblower within 7 days of its receipt, unless the whistleblower expressly requests that such acknowledgement not be provided, or it is apparent that providing it could jeopardise the protection of their identity.

FMGS shall inform the whistleblower of the measures taken in response to the report no later than 30 days from the date of receipt of the report. In factually or legally complex cases, this period may be extended by up to 30 days on a maximum of two occasions; in such cases, the whistleblower shall be notified in writing of the extension and the reasons for it before the expiry of the original time limit.

If no suspicion of unlawful conduct is established, or if the report is found to be based on false information, the whistleblower shall also be informed accordingly.

Protection of the Whistleblower

The Competent Person shall maintain strict confidentiality with regard to the identity of the whistleblower, the personal data of other individuals, and the information contained in the report.

The whistleblower is entitled to protection against any retaliatory measures as well as the mere threat of such measures. This protection is contingent upon the whistleblower having had reasonable grounds to believe that the reported information concerning the breach was true at the time of reporting and that such information fell within the scope of the Act.

Protection under the Act shall not be afforded to a person who knowingly makes a false report; such conduct may be subject to sanctions.

Alternative Means of Submitting a Report

The whistleblower may alternatively submit a report to the Ministry of Justice. Further information is available here.

The full text of the Whistleblower Protection Act is available here.

Processing of Personal Data

Personal data contained in the report are processed solely for the purpose of assessing and investigating the report under the Whistleblower Protection Act, in accordance with applicable data protection legislation. The data shall be retained for a period of 5 years from the date of receipt of the report.